FAQ's
-Shipping information: Shipping is included in the US and Canada. Everywhere else only $5.00
All beard beanies are hand crafted in the USA, and made of 100% soft acrylic for easy hand washing.
Because we hand make every hat, it may take up to 7 business days before it's shipped. Current orders are getting out in a average of 36 hours from time of purchase, so we are getting better! We are working hard to make you happy (and nice and warm!) Thanks for your understanding.
-Q: Can I get it a custom crocheted beard beanie here?
A: All custom colored crocheted beard beanies are sold through the Etsy shop. If there is not a listing to get one, we are trying to catch up with current orders. It will come back when things are more under control. www.taraduff.etsy.com
-Q: Do you do wholsale orders?
A: Yes we can do wholesale orders. Minimum order of 20
-Q: How to I size my Beard Beanie?
A: The small/medium is based off a 22-23" measurement just above the ears and around the forehead. If your head is bigger then 23 then a large extra large. If your ordering a gray, blue, or black bearded stocking cap they tend to run just a tad smaller. Better adjust down 1/2 inch.
-Q: Are some hats warmer then others?
A: YES. The Green River and Hunter Orange are not as warm since the gauge of the yarn is finer. The rest of the styles do great in bone chilling cold, or your next visit to the slopes!
-Q: Do you have a return policy?
A: YES! We want you to be totally HAPPY and IN LOVE with your Beard Beanie. If you don't like it for some weird freeky reason, send it back within 7 days of receipt for a full refund. We are proud of our product and stand by it 100%. If there is a flaw, or if something just isn't right, e mail [email protected] for a quick resolution.
-Q: How secure is your site?
A: We process all payments via Pay Pal upon check out. No credit card information is collected by us, we never see it! Pay Pal encrypts all your information for maximum security. Be assured your information will not get into the wrong hands.
-Q: How long will it take to get my Beard Beanie?
A: Please allow up to 7 business days for us to complete and ship your order. We hand make every one of them, so please be patient. Domestic shipping in the USA takes 3-5 business days sent via 1st class mail with delivery confirmation included at no extra charge. If we happen to have extra in stock you may see it grace your mail box even sooner. International orders take 8-10 business days to arrive after being shipped. If you are ordering out of the USA, please remember the local post office may hold your package until applicable taxes or customs fees are paid.